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We've shared some of our most frequently asked questions to help you out!

General FAQs

Our goal is to keep the ordering process as simple as possible. We will ship the items the next business day after you place the order.

Delivery time varies between 6-8 business days if the goods are in stock. Please note that as the current logistics pressure is high, logistics in certain areas will be a delay.

The delivery time also depends on demand, factory production, holiday seasons, weather conditions, and other circumstances.

We offer free shipping on all of our products everywhere within the lower 48 states! ( Excludes Alaska/Hawaii, US Protectorates, APO/FPO, PO Box )

You can log in to the shop app to view the tracking num.You can also contact us by sending an email to service@yikatoo.com.

Some products are shipped in multiple packages. The rest packages are on the way. If you care about the remaining packages, please contact us.

We will provide the tracking num of the remaining packages as soon as possible.Contact us, please click here.

Contact us and provide us with photos of the damaged part of the product, and photos of all face sheets on the outer box. We will decide what to do according to the degree of damage.

You can claim compensation or re-ship. For more information about the return policy, please click here .

We are happy to help you with any questions you may have. Please contact us with additional information such as the SKU of the product. Contact us, please click here.

You can click the compatibility tab on the product details page to know the compatibilities.

If you are unsure about whether this product will fit your vehicle – please contact us with your vehicle’s year, make, and model and we will research your vehicle and send a custom response.Please send an email to service@yikatoo.com.

Some of our products do not contain instructions.

You can find a similar installation video on youtobe.

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